Building an ROI Case for Customer Interaction Solutions in Financial Services.
The contact center is in a state of transformation. As financial services firms increasingly focus on organic growth, contact centers, which span phone and Internet channels, are expected to drive cross-selling efforts as well as stre
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Added by Srikanth SESH on August 14, 2010 at 6:26pm —
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If you are looking for some fun apps for your mobile phone, Softjourn has recently added some apps to Softjourn Labs, for both the iphone and for Android phones.
Check them out!
Snowfall for iPhone - Missing the snow? Watch it falling on your iphone!
MorseBeacon for Android - Send Morse Code messages to your friends, just for fun!
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Added by Emmy B. Gengler on June 1, 2010 at 9:20pm —
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Ran in to Larry Moseley at TiECon this past weekend and found out about the next installment in his business seminar, looks like an interesting one: "Cash Control Through Budgeting & Forecasting for Businesses" - June 15, 2010.
for more information on it, and to register: http://www.lwmcfo.com/business-seminar/
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Added by Emmy B. Gengler on May 18, 2010 at 5:04pm —
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If you work with entrepreneurs, you may want to check out Tiecon this friday and saturday (14 & 15 May),
http://www.tiecon.org/home/ Continue
Added by Emmy B. Gengler on May 11, 2010 at 8:07pm —
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In cooperation with the Gold Rush Chapter of APICS and in association with NIST, Gary Waters Management Consulting is conducting Lean Simulation training on June 16. Qualifying companies can attend for free, others pay a nominal fee. Contact Gary Waters at 209.679.1256 or at
gwatersmgmt@aol.com for details!
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Added by Gary Waters on May 5, 2010 at 2:30pm —
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Then this book may be for you? It is very detailed, but once you understand the different types of cloud providers and the basic areas of security concerns, the book can be used as a good reference to point out your responsibilities for security and your cloud service providers responsibilities.
Clou
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Added by Emmy B. Gengler on April 22, 2010 at 10:00pm —
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Creativity is essential in our highly competitive business environment. As technology and options expand, customers' expectations for higher value are always rising. Companies that use creativity to understand, anticipate, and exceed…
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Added by Lynn Hunsaker on April 15, 2010 at 2:30pm —
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Have you tried networking for your Business? Can Y
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Added by Mawuna KOUTONIN on April 3, 2010 at 5:00am —
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In my professional and private life, I have adopted 3 main ways to praise people:
- Catch people doing something good, and praise them instantly,
- Praise people in front of other people,
- Praise people in their absence
The first one is very effective. It has a tremendous impact on people self-confidence, motivat
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Added by Mawuna KOUTONIN on April 2, 2010 at 5:19am —
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I know a lot of you HATE to act like salespeople or HATE to push your product or service, but if you don't do it and you don't have a sales team -
WHO WILL DO IT??
That's why I recommend you
learn the most effective ways to write a sales letter or email. This way at least you’ll have effective copy working for you.
So, what is a sales letter? What do I mean? Its that long, scrolling page that you see on many websites these days that you s…
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Added by Katrina Sawa on February 27, 2010 at 8:43am —
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Thursday, March 18 at the Chamber office from 11:30 a.m. to 1:00 p.m. Medicare 2010 Updates, will focus on what has changed within the Medicare system and what you need to know so you can plan for your future. Santa Clara Chamber of Commerce & Convention-Visitors Bureau members in good standing may RSVP for no charge; non-members are $5. Lunch is included with seminar registration. Please visit our website at
www.santaclarachamber.org to registe…
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Added by Robin Benitez on February 24, 2010 at 2:05pm —
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Are You Ready to Find out the Easiest 2 Ways to Increase Your Revenue?
Ok, I've done this myself, I've seen it done by my friends and peers and I've recommended this to clients many times with
HUGE SUCCESS!
It's actually very simple.
- RAISE YOUR RATES
- OFFER PAYMENT PLANS FOR YOUR PRODUCTS OR SERVICES
I had a client come to me a few months ago who was charging way under market value for her services a…
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Added by Katrina Sawa on February 19, 2010 at 6:08pm —
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This information was sparked by Ali Brown's Online Success Blueprint Workshop when she was talking about ideas of things to talk about in your ezines; I came up with this topic idea because every client that coaches with me either needs a new website or we need to update their current site - EVERY ONE! So, take a good look at your site for some of these...
Why…
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Added by Katrina Sawa on February 13, 2010 at 4:30am —
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This is an obvious message for some of you but is it for all of you? Are there areas you're missing in your marketing where you could be utilizing testimonials in order to give you, your business and your products and services more credibility?
Using testimonials in your marketing in various ways is a F.R.E.E. way to compel people to buy from you so you really want to maximize your efforts.
First of course you have to HAVE testimonials to show. If you don't have any…
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Added by Katrina Sawa on February 6, 2010 at 7:03am —
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In my business, I am constantly redefining myself, my services and my products in order to stay ahead of or at least keep up with the ever changing industry of marketing. If I don't bring fresh new ideas and material to my clients and contacts on an ongoing basis, then someone else will.
To stay at the forefront, I spend a significant amount of my time working “on” my business, not just “in” it. That means, instead of always consulting with clients, I lock myself up with my computer and write u…
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Added by Katrina Sawa on January 31, 2010 at 8:00pm —
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Every once in a while I hear a message at church that that totally relates to life and business. This last week was one of those times.
The talk was entitled Radical Generosity; and while I soon figured out WHY the pastor named this week's talk with this title (the church was down donations and they needed to ramp up the funds!), it was interesting to watch.
He tied it all in to the bible of course and how
Radical Generosity is not an offering, it's a lifestyle. I thought this wa…
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Added by Katrina Sawa on January 24, 2010 at 1:53pm —
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We have a new blog which features articles and news on topics related to business planning, marketing strategy, web marketing and exit planning.
Please visit us today at
http://blog.endorphinadvisors.com/.
We would welcome your comments, feedback and questions, so please let us know what you think!
Thanks,
Erik
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Added by Erik Bunaes on January 20, 2010 at 12:10pm —
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Good Players Play Hurt – Workshop Series
Date: Tuesday March 9, 2010 at 7:30am – 9:30am
Location: The Corporate Center in San Rafael (Tam Room)
Special Business Workshop: Web Marketing - 2010 Style
In business, as in sports, the best players perform well in any circumstances. In fact, what makes players great is often their ability to overcome big obstacles and play well in big games. That’s when champions are made.
Become a Web Champion
Business is no different. There…
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Added by Erik Bunaes on January 20, 2010 at 12:08pm —
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Networking is such a key skill that I like to periodically review the techniques I use so I can improve my networking productivity – and I find that the beginning of a year is a good time to do it.
A while back I wrote detailed explanations of
10 Business Networking Tips that can be summarized as:
1. Know Your Objectives
2. Update Your Business Card
3. Join Groups
4. Turn Contacts Into a Network
5. Make N…
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Added by Cliff Allen on January 19, 2010 at 1:21pm —
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This information has been gathered through the many entrepreneurs I talk to on a monthly basis. There are hundreds and hundreds of small business owners out there thinking and playing way too small when they could literally be taking bigger leaps and jumps on their way to success.
We aren't conditioned to think this big when we're growing up. Our parents might encourage us to be doctors, lawyers or some other worthy profession but rarely do they ever even think about saying to us…
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Added by Katrina Sawa on January 15, 2010 at 5:26pm —
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