Shannon McConnell's Page

What company (companies) do you represent?

Sonic.net

Website:

http://www.sonic.net

Where is your personal office? (City, State/Province, Country)

Santa Rosa, CA

Where do you personally sell?

I specialize in the following counties:
Sonoma
Napa
Marin
Alameda
San Francisco

However, I sell service throughout California

Describe your company's offerings

Business DSL, T1, Business T (bonded ADSL), Fiber DIA, FlexLink (ADSL2+)

Which industry do you represent? (How would a client or partner label your service offering?)

Other

Which titles make purchase decisions for your offerings?

CEO/Owner, Engineering, Facilities, Information Technology

Do you target specific types or sizes of companies? If so, please explain.

Specialize in high-speed dedicated internet connections for small to medium size businesses throughout California.

Who are your power partners? (Who refers business to you? What business are they in?)

IT consultants, Network consultants, PBX vendors, VOIP equipment specialists, Web designers, Phone vendors

What are some symptoms that a prospect might need your offering?

Performance of internet connection- slow speed, latency issues, dropped connections

Quality of customer service- can't reach anyone by phone or email, slow response to issues, lack of compassion

What differentiates you as a possible business partner?

Sonic aims to perform outside of the box and create a symmetry between customer and Sales to deliver the best service to the customer.

Who first told you about the B2B Power Exchange Community?

Google!