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Where is your personal office? (City, State/Province, Country): Danville, CA

Describe your company's offerings: Customer Relationship Management (CRM) - primarily B2B with Salesforce.com and GoldMine. We implement and support CRM systems and develop specialized sales configuration and quoting systems. Certified Salesforce Consultant.

Application Development - We help businesses improve their operations by automating business processes – when they have processes that aren’t working well and there’s no packaged software for it, we build what they need.

Which industry do you represent? (How would a client or partner label your service offering?): Application Development, Sales, Software, Systems Integration

Which titles make purchase decisions for your offerings?: CEO/Owner, Engineering, Finance, Information Technology, Marketing, Product Development, Sales, Other

Do you target specific types or sizes of companies? If so, please explain.: Target Companies
CRM – many company types: distribution (manufacturer reps!), manufacturing, financial, insurance, human resources / benefits; typically 3-300 employees.
Application Development – many company types: biotech, human resources / benefits, environmental, financial, insurance, manufacturing; typically 20-2,000 employees
Decision Makers
CRM – VP Sales & Marketing, Director of Business Development; President / Owner (small firms)
Application Development – mostly line-of-business VP, Director, Department Manager, etc.; possibly CIO, IT director or manager; President / Owner (small firms)

Who are your power partners? (Who refers business to you? What business are they in?): Anyone working with sales execs; IT Services firms; Consultants (most kinds!); Finance; Marketing; Employee Benefits

What are some symptoms that a prospect might need your offering?: “We need to increase sales!”
“We have this huge Excel spreadsheet…”
"We have this Access database that doesn't work right"

What differentiates you as a possible business partner?: I’m a techie (MS Engineering) with a strong business MBA) and sales background – a great combination for CRM. We’re small, we’re very good, we deliver quality, we’re honest and reliable, and we’re good partners!

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